Welcome to our Partner Program! We value your collaboration and are committed to ensuring a successful partnership. Below are the detailed terms and conditions that govern our program. Please read carefully to understand your responsibilities and benefits.

1. Minimum Order Requirement

To ensure a productive partnership, we require that partners have a minimum of 10 successful orders before any payment requests can be submitted. This policy helps us maintain a streamlined and efficient payment process.

2. Resale Pricing Guidelines

Partners are required to resell products strictly at the company-controlled rates. Under no circumstances should partners charge customers higher prices than those set by the company. This ensures consistency in pricing and protects our brand integrity.

3. Payout Requests

Partners may submit payout requests only after the orders have been successfully delivered to customers. This policy helps us ensure that all transactions are completed before payments are processed.

4. Order Tracking Responsibility

As a partner, you are responsible for tracking all orders until they are delivered to the customer. This includes providing updates to customers as needed and ensuring a smooth delivery process.

5. Return Policy

We recognize that returns are sometimes necessary. However, our policy allows for one return per nine successful deliveries. If a partner receives more than one return within this ratio, we will deduct the delivery fees and processing charges from the partner's commission to cover the associated costs.

6. Customer Complaints and Disputes

In the event that a partner provides incorrect information to a customer or if a customer files a complaint, we reserve the right to hold all payments until the dispute is resolved. It is crucial for partners to maintain clear and accurate communication with customers to avoid any issues.

7. Payment Details Accuracy

Partners must ensure that all submitted payment details are accurate and up-to-date. Any discrepancies may lead to delays in payment processing.

8. Payment Processing Time

Once a payout request is submitted and approved, please allow up to one week for the payment to be transferred to your designated account. We appreciate your patience during this process.